Smile FAQ Support Center

Contact Us

UK call and text charges

UK call and text charges

 

Don’t have an active SMILE plan, or calling a non-geographic or premium number? Here’s what you’ll pay. All these charges will come out of your top up credit.

A minimum one-minute call charge applies and calls are charged per minute thereafter

Cost a minute

National, local (01, 02, 03) and other VOXI and Vodafone numbers

30p

Other mobile networks

30p

Calls to voicemail

30p

Charity numbers starting 0800 or 0808

Free

Freephone (0500)

45p

Personal numbers / calling cards (starting 07, but not UK mobile networks) (fixed fee in some cases)

45p

Call forwarding services (eg. 07744, 07755)

45p

 

Calls to non-geographic numbers beginning 08, 09 and 118 are split into two parts. The Smile access charge is the cost to connect the call. The cost of this is 45p per minute charged by the second with a one-minute minimum call charge. The rest of the amount is the service charge which is set by the service or organisation you are calling.

UK messaging (message)

Cost per SMS

Standard text message (per 160 characters)

14p

Picture messaging (UK up to 300KB)

45p

UK data usage

There are no pay as you go data charges on SMILE plans; you need to buy a SMILE plan or SMILE extra data to keep using data.